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+44 (0)1745 813245
   
  ...Quality Handcrafted Curtain Poles  

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Returns/Operating Policy


As made to measure are to customer specifications, we are unable to accept returns and give refunds. Please ensure all measurements are accurate and that all specifications are understood. We cannot accept alterations or liability for incorrect instruction or measurements. In the unlikely event that we make some error, this will be rectified A.S.A.P at our expense.

Cancellation Before Delivery.

You cannot cancel or change your order, as the goods are custom made to your specifications or requirements,as we are unable to resell them. Once we have accepted your order and it is entered into the workshop, we are unable to acknowledge any changes to your goods ordered.

Defective or Damaged Goods

You should inspect the goods immediately upon receipt and notify us by email within 48 hours of delivery if the goods are damaged or the order is incomplete. You will be deemed to have accepted the goods, if you have not contacted us within 7 days of delivery. Where a claim of defect or damage is made, we will contact you by email to arrange the return of goods. You will be entitled to receive a replacement plus any return postal costs if the goods are in fact defective.
 
     
     

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Why not visit our sister website at www.celticdreamsironwork.co.uk for more wrought iron furniture incl. chairs, lights, candlesticks, candlestands, chandeliers, stools and other products handcrafted in North Wales

 

Celtic Dreams Ironwork
Units 5-9 Dyffryn Trading Estate
Rhyl Road
Denbigh, North Wales, LL16 5SU
Tel 01745 813245
Fax 01745 815857